Case Study: Custom CRM Solution for a Real Estate Company
Client: A real estate agency needing a tailored customer relationship management (CRM) system.
Challenge: Off-the-shelf CRM solutions did not meet the specific needs of the agency, particularly in terms of property management, customer interactions, and sales reporting.
Solution: A custom CRM system was developed to include modules for property management, client communication, and advanced analytics. The system was integrated with existing tools and optimized for mobile use.
Outcome: The new CRM system improved client interaction efficiency by 50%, increased sales team productivity by 30%, and provided valuable insights through advanced analytics, driving a 20% growth in sales.